When a former employee files for UI benefits, you have the opportunity to supply information to DEW regarding the reason the individual is now unemployed.
You must respond to the department within 10 calendar days of receiving the notification in order to prevent a former employee from wrongfully receiving UI benefits.
If the department does not receive a response, DEW assumes the individual in unemployed through no fault of their own. An employer that fails to respond to a separation request may experience increased benefit charges and higher unemployment insurance taxes.
There are three ways you can respond to a separation request: the South Carolina Business One Stop (SCBOS), the State Information Data Exchange System (SIDES) or by mail.
Note: If a complete response requires supporting documentation such as copies of warnings, violated company policy, or a letter of resignation attach the supporting documents. If you are filing online and are unable to attach files via email, simply mail or fax your attachments to the address or number listed on the form.
Responding through SCBOS
If you are registered online with the South Carolina Business One Stop (SCBOS), you will receive the Requests for Separation Information Form (NET-101) by email. Simply click reply, fill out the form and press send.
Responding through SIDES
If you do not have an account with SCBOS or you usually submit information by mail, you can use a free secure electronic system called the State Information Data Exchange System (SIDES) E-Response. This application allows you to respond to information requests, attach documentation and receive a date-stamped confirmation receipt.
Because SIDES E-Response is a nationally-standardized format, you can communicate with multiple states in which you do business all with the click of a few buttons.
To sign up for SIDES E-Response in South Carolina, please register to setup your account.
Once your account has been activated, you can access SIDES E-Response here. Choose separation information, enter your Federal Employer Identification Number (FEIN), State Employer Identification Number (SEIN), and Personal Identification Number (PIN).
If you have questions, you can access the user guide here or contact UI-email-ER-Registration-DL@dew.sc.gov.
Responding by mail
If you are not registered with SCBOS or SIDES, you will receive a Request for Separation Information Form by mail. Submit the completed form, within 10 calendar days, to the address of the local SC Works center printed on the form.